WE PROVIDE HIGH-QUALITY, HONEST, AND RELIABLE AUTO
REPAIR SERVICES IN ROCHESTER, NY!

I had a private mechanic for years and he unfortunately retired which put me in a pickle to search for an honest mechanic. I searched and found Basset's near the end of 2021. I walked in for the first time and was met by Millie who instantly put me at ease. Although Millie was kind and pleasant the real question was how is the work? I have never had any issues with Bassett's work on ANY of my personal vehicles and I now trust them with an entire fleet of vehicle's for the company I work for. I recommend Basset's to everyone I know because they are honest and straight forward people who actually care not only the vehicle but the person who drives it.

Bassetts came highly recommended by a local resident. We needed a reliable service center for our college student living there. Best recommendation ever! Five plus stars! Superior work, honest , fair pricing and phenomenal Customwe service!

I've had my car there several times from a oil change to a timing belt. Excellent service, friendly and a great atmosphere.

The level of service and professionalism this company practices should be a mold for others to mimic! They saved me thousands of dollars and provided me with solutions. I can’t thank this team enough for the level of service and knowledge they delivered!!! This is one shop you will never have to question their honesty!

We have been taking our cars to Basset's for over 30 years ! the new owners Scott and Joni are just as awesome as the previous owners. Very friendly, honest, affordable and reputable. Great staff.

I have been going to Basset's Service center since the previous owner's operated it. Joni and Scott are awesome, honest, and trustworthy. Their fees are fair, and their technicians are extremely knowledgeable. Ray is very meticulous and will not try to upsell you something if you don't need it. Millie is very customer focused and friendly. Thank you for the dedication to your customers.

My husband and I have brought our vehicles here time and time again, they are honest, reliable and very competent. I never have to worry that I am going to be over charged for service. I would highly recommend them for any vehicle service needed.

Great people, great service. Honest, fair, competent. We have been relying on them for years.